Answers failing

Incident Report for Blue J

Resolved

This incident has been resolved.
Posted Jun 10, 2025 - 14:00 EDT

Update

This issue has been resolved.
Posted Jun 10, 2025 - 14:00 EDT

Update

A cause has been identified by OpenAI and they are working to mitigate the issue. Answer completion rates continue to improve but some answers may still fail to complete at this time.
Posted Jun 10, 2025 - 09:03 EDT

Monitoring

We are seeing improvement in answer completion rates and are continuing to monitor.
Posted Jun 10, 2025 - 07:34 EDT

Investigating

We are experiencing increased error rates due to an outage with OpenAI. We are continuing to monitor the situation and will update as information is provided.
Posted Jun 10, 2025 - 06:59 EDT
This incident affected: AI Services.