File Upload - Partial service disruption

Incident Report for Blue J

Resolved

This incident has been resolved.

Posted Jan 28, 2026 - 09:17 EST

Monitoring

We’ve identified an issue affecting the performance of our file upload feature and have applied a fix. Please refresh Blue J to ensure you are seeing the latest version. We are actively monitoring.

Posted Jan 27, 2026 - 17:21 EST

Investigating

We are experiencing increased rates of failure in our file upload feature based on our service provider. Questions may require a retry. We are currently investigating the issue.

Posted Jan 27, 2026 - 14:40 EST

This incident affected: AI Services (File Upload).